We would love to hear comments from you if you feel you have had exceptional correspondence care (email and/or phone conversation; and/or referral). Considerations for remarks include surprise that this service after Dr. Smith’s retirement are available, receipt of old records from Dr. Smith’s files, usefulness of the information/referral etc.

Thank you for your time and interest.  If you make a comment, it will appear the next day.  Please feel free to leave your name, to make your comment anonymously, or to just use your initials.

Robert W. Smith, M.D.

  1. I have complications with my diabetic foot. I saw on Dr. Smith’s website that he has had extensive experience with diabetic feet. Even though he has retired from private practice, he returned my voice mail and helped me with some information about diabetic feet. He also gave me some referrals to Orthopaedic foot and ankle specialists that he knows.

  2. I was surprised to find that Dr. Smith answered my call directly, even though he retired from private practice in December. He gave me an explanation for my foot problem and a referral. I was most appreciative.

  3. My doctor referred me to Dr. Smith for my foot problem. I called Dr. Smith and he told me that he retired from his private practice in December but maintained the phone access to help patients find good referrals. I hope all of my doctors will do that when they retire.

  4. I was a patient with Dr. Smith for many years for multiple problems with my feet and ankles. He returned my recent voice mail call with an offer to send me my previous digital records and a referral to another Orthopaedic foot and ankle specialist near me. How helpful!

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